IT Operations IT Operations

OpenText™ Service Management Aviator

In this demo you'll see how generative AI is used by OpenText™ Service Management to help agents and empower users to find answers and resolve problems faster.

Optimize your cloud spend with OpenText™ Cloud Management

What if you had a magic ball to predict your optimal cloud rates? Now you can, with smart what-if analysis for Saving Plans. In this lab, you will learn how to visualize tradeoffs between coverage targets and plan costs, and then choose the most effective plans for your organization.

OpenText™ Service Management - Service Portal

In this guided-demo we will demonstrate the end user experience in using service portal, virtual agent, and other features

OpenText™ Service Management - Mobile

In this demo we will demonstrate the user experience in using mobile service portal and agent UI. A full walkthrough of the OpenText™ Service Management mobile interface.

OpenText™ Universal Discovery and CMDB - Discovering Multi-Cloud

In this demo, you will see how easy it is to configure and fully discover cloud infrastructure using an AWS cloud instance as an example.

Savings Plan Optimization with OpenText™ Cloud Management

This Guided-Tour is designed to let you experience the power of OpenText™ Cloud Management

OpenText™ AI Operations Management

This guided tour will show OpenText™ AI Operations Management monitoring the advantage online banking (AOB) and Advantage Online Shopping (AOS) applications.

OpenText™ Network Operations Management - Network Observability and Governance

This guided demo describes the detection of a CVE incident - a non-compliance with a Cisco Configuration Policy. Once the incident is discovered in the NNM Incident Management Dashboard, investigation begins. Using Network Automation, the non-compliance incident is isolated to a router misconfiguration. A remediation script was invoked automatically, but the script is still awaiting operator approval. Once the approval is granted, the script executes successfully, and the non-compliance incident is resolved.